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Student Support

Note: Requests for mailings or special consideration must be directed to the admissions office of the college or university in which you're interested (use MentorMail™).

Technical questions: Go to the GoHigher Kentucky Technical Support page for help with:
  • Errors, error messages, and the Wrong Way screen
  • Printing your application
  • Saving your information
  • Applying online as an international student
  • CEEB codes


AOL users: If you're having technical problems, please make sure your AOL browser is updated for JavaScript by accessing Keyword: 128Browser.

Once your AOL software is updated, you can access the section you had been working on from the GoHigher Kentucky homepage.

If the problem occurs again, please notify us through the contact information section of the GoHigher Kentucky Student Support page and we will help you.


The minimum browser requirements are:

  • Internet Explorer 6.1 and up for Windows
  • Firefox 2.0 and up for Windows or Mac
  • Safari 2.0 and up for Mac
If your computer can support a later version, we always recommend getting the most recent version.

To download the latest version of Microsoft Internet Explorer go to the Microsoft Internet Explorer download page.

To download the latest version of Firefox go to the Mozilla download page.

To download the latest version of Safari go to the Safari download page.



Other questions?

See the GoHigher Kentucky Student Support contact page.

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